Welcome to Soeverly. These Terms & Conditions ("Terms") govern your access to and use of [Your Website URL], including purchases made through our online store.
By accessing our website or placing an order, you agree to these Terms, subject to any mandatory consumer rights that apply to you. If you do not agree, please discontinue use of the website.
1. Eligibility and Website Use
You must be legally capable of entering into a binding agreement under the laws applicable to you to make purchases through our website.
You agree not to use our website for unlawful purposes, interfere with its operation, attempt unauthorized access, or misuse its content or services.
2. Products and Descriptions
We make reasonable efforts to display product descriptions, materials, gemstone characteristics, colors, dimensions, and images accurately.
However, colors may appear differently depending on your device or screen settings. Minor variations in appearance, measurements, or handcrafted details may occur where applicable.
Product images and descriptions are provided to help you understand the item offered. Please review the stated materials, dimensions, gemstone specifications, and product details before purchasing.
Any certification, gemstone grading, or testing claim will apply only as specifically stated on the relevant product page. We will not represent a product as certified unless the applicable certification is actually provided.
3. Pricing and Availability
Prices, promotions, product availability, and shipping options may change from time to time.
The price and charges presented during checkout will form part of your order, subject to correction of genuine pricing errors and applicable law.
Where a material pricing or listing error occurs, we will take reasonable steps to contact you and explain the available options. We will not use this clause to avoid obligations imposed by mandatory consumer law.
4. Orders and Acceptance
After placing an order, you may receive an automated confirmation acknowledging receipt. This acknowledgment does not necessarily mean that your order has been accepted or dispatched.
We reserve the right to decline or cancel an order where permitted by law, including in cases involving suspected fraud, payment authorization failure, material listing errors, or product unavailability.
If payment has already been collected for an order we cancel, we will arrange an appropriate refund.
Please check your order details carefully before completing checkout. Contact us as soon as possible if you need to correct an address or order detail. Changes cannot be guaranteed once an order has entered processing or dispatch.
5. Payment
Available payment methods are displayed at checkout. By submitting an order, you confirm that you are authorized to use the selected payment method.
Payment processing may be handled by third-party payment providers under their own terms and privacy policies.
6. Shipping, Delivery, Returns, and Exchanges
Shipping costs, estimated delivery times, customs charges, and fulfillment details are explained in our Shipping & Delivery policy.
Return eligibility, refund procedures, and exchange conditions are explained in our Returns & Exchanges policy.
Those policies form part of these Terms. Nothing in these Terms limits any non-waivable consumer rights you may have under applicable law.
7. Promotions and Discount Codes
Promotional offers may be subject to specific eligibility requirements, expiration dates, product exclusions, or minimum purchase amounts.
Unless expressly stated otherwise, discount codes cannot be combined, exchanged for cash, or applied retroactively to completed orders. Applicable promotion terms will be communicated when the offer is presented.
8. Intellectual Property
Website content, including text, branding, logos, photographs, graphics, designs, videos, and other materials, may be owned by Soeverly or licensed to us and protected by applicable intellectual property laws.
You may access the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, commercially exploit, or use protected materials without appropriate authorization.
See our Intellectual Property Rights policy for additional information.
9. User Submissions
If you submit a review, photograph, testimonial, or other content, you confirm that you have the necessary rights to submit it and that it does not violate another person's rights or applicable law.
You retain ownership of your content. To the extent necessary to display, publish, and promote the specific submission in connection with our business, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content, subject to applicable law and any additional permissions required for specific uses.
We may moderate or remove submissions that are unlawful, misleading, abusive, infringing, or otherwise inconsistent with our website rules.
10. Third-Party Services and Links
Our website may rely on third-party services or contain links to external websites. We do not control all third-party services and are not responsible for their independent content, terms, or practices.
Your use of those services may be subject to separate terms.
11. Disclaimers
To the extent permitted by applicable law, the website and its content are provided on an "as available" basis. We do not guarantee uninterrupted access or that the website will always be free from errors or technical interruptions.
Nothing in this section excludes product guarantees, statutory warranties, or other consumer protections that cannot legally be excluded.
12. Limitation of Liability
To the extent permitted by applicable law, Soeverly will not be liable for indirect or consequential losses that are not reasonably foreseeable or otherwise recoverable under applicable law.
Nothing in these Terms limits liability where such limitation is prohibited by law, including liability that cannot legally be excluded or restricted.
13. Governing Law and Disputes
These Terms are governed by the laws of [Applicable Jurisdiction], without depriving consumers of mandatory protections available under the laws that apply to them.
Any dispute will be handled by the competent courts or other dispute-resolution bodies determined under applicable law.
This section must be completed after confirming the legal business entity and applicable jurisdiction.
14. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated date.
Changes will not retroactively remove rights that customers have already acquired under applicable law.
15. Contact Information
For questions about these Terms, please contact:
Email: soeverlyjewelry@gmail.com
Business Name: SOEVERLY